Privacy Policy
Last updated: July 2026
Scope
This policy explains how information is handled when you use FoFa VPN apps, websites and support services.
VPN activity we do not log
We do not log your browsing history, websites visited, DNS queries, traffic content or the destination of individual VPN connections. Information collected or processed through the VPN functionality is never sold, used for advertising, or disclosed to third parties for any purpose.
Account and sign-in information
We process information needed to maintain your account, such as email address, account identifier, subscription status and security records. If you sign in with Google or Apple, we receive the identifier and profile fields that provider makes available, which may include your email address and name.
Device, connection and diagnostic information
To operate and secure the service, we may process app version, platform, language, device or installation identifiers, selected server, connection time, aggregate usage, performance measurements and error diagnostics. VPN servers necessarily process your source IP address while routing a live connection, but we do not retain it as a browsing-activity log.
Purchases and support
We may receive product, transaction, renewal and entitlement information from payment providers; we do not receive your full card details. If you contact support, we process the messages, attachments and contact details you provide.
How we use and share information
We use information to authenticate users, provide VPN access, process subscriptions, prevent abuse, troubleshoot, improve reliability, communicate with you and comply with law. We share only what is necessary with service providers such as hosting, authentication, payment and support vendors, or when legally required.
Retention and security
We retain information only as long as reasonably necessary for these purposes, legal obligations, disputes and security. Retention periods vary by data type. We use access controls, encryption and other technical and organisational safeguards, but no system can guarantee absolute security.
International processing and your choices
Our service and providers may process information outside your country. Depending on applicable law, you may request access, correction or deletion of personal information and may withdraw consent where consent is the legal basis.
Account deletion
You can request permanent account deletion at https://www.fofavpn.com/user_require_delete/. Deletion removes account data unless limited retention is required for legal, fraud-prevention, payment or security purposes. Deleting an account does not automatically cancel a subscription managed by an app store; cancel it in that store as well.
Children, changes and contact
FoFa VPN is not directed to children who cannot legally consent to data processing in their country. We may update this policy and will post the revised date here. For privacy questions or requests, contact support@fofavpn.com.